Temu or Shein: which app will deliver faster in Brazil in 2025

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If the doubt is Temu or Shein: which app will deliver faster in Brazil in 2025The answer depends on a number of factors - but in general, Temu has been surprising with shorter lead times and more stable deliveries in various regions of the country. Shein, on the other hand, continues to be efficient, but still depends on some international steps that can delay final delivery. In this article, you will understand how each platform operates, what influences the deadline and which one is really more agile this year.

How does Shein's delivery work?

Shein has established itself in Brazil as a reference in affordable fashion and fast trends. Its logistics model is hybrid: part of the deliveries come directly from China, while another part is shipped from Brazilian distribution centers, which were opened in 2022 to streamline the process.

When the order is shipped from China, the delivery time varies from 10 to 20 working days, depending on the region of the country and the type of shipping chosen. Products with local stock (labeled "fast delivery") can arrive in between 5 and 8 working days.

Even so, even in 2025, most of Shein's catalog still comes from abroad. This means that the total average delivery time is still between 12 and 18 days on average for most consumers.

And how does Temu's delivery work?

Temu arrived in Brazil with a bold proposal: low prices and fast delivery. In 2025, the platform already operates with logistics integration in several states and, like Shein, mixes products from China with stocks in national distribution centers.

The difference lies in the speed with which orders are processed. Many users have reported deliveries of between 7 and 10 days, even when the product comes from abroad. This is due to the use of logistics hubs and direct flights to Brazil, as well as partnerships with local carriers.

Another advantage of Temu is clear communication about the status of the delivery, with frequent updates in the app and more realistic deadlines.

In which regions is delivery faster?

Both Shein and Temu focus their faster deliveries on metropolitan areas, especially:

• São Paulo (capital and interior)
• Rio de Janeiro
• Belo Horizonte
• Curitiba
• Porto Alegre
• Salvador
• Brasilia

Outside these areas, the average term increases slightly, especially in cities in the North and Northeast or in locations further away from urban centers.

Even so, in the 2025 comparison between Temu or Shein: which app delivers faster to BrazilThe Temu has done better in terms of regularity, especially outside the southeast-south axis.

What if delivery is delayed?

Both apps offer support in the event of a delay. Shein offers chat and e-mail support, as well as the possibility of requesting a partial refund or a discount coupon, depending on the case.

Temu, for its part, offers a guarantee of delivery within the estimated time. If there is a delay longer than that, the user can receive automatic compensation - such as a credit to their account or a full refund of the order.

This shows that, in addition to speed, Temu's after-sales service is now more structured.

Which app best tracks your order?

Both have a tracking system, but Temu stands out for its real-time updates. The platform shows each stage of the shipment more clearly, including detailed status of arrival in Brazil, customs clearance and internal transportation.

At Shein, although there is also tracking, orders often remain in "in transit" status for several days without changing, which makes some users insecure.

For those who like to follow every step of the delivery process, Temu's app is more transparent in this regard.

Is there a difference in shipping methods?

Yes, Shein offers options such as:

• Standard shipping (with or without tracking)
• Express delivery (faster and more expensive)
• Local delivery (from national stock, up to 7 working days)

Temu offers:

• Standard shipping with mandatory tracking
• Free shipping options on almost all products
• Economical delivery on larger kits, with extended delivery time

Both platforms adjust freight according to the value of the order, the customer's location and stock availability. However, Temu is betting heavily on free shipping as a competitive differentiator.

What about the deadlines?

This is another point on which Temu has excelled. The timeframe given usually matches what actually happens. At Shein, it's common for orders to arrive ahead of time - but there are also reports of delays, especially during times of high demand, such as promotions and Black Friday.

If you need a more predictable delivery date, Temu is more stable in this respect in 2025.

So which app delivers faster?

Putting everything in the balance - logistics, average deadlines, status updates and forecast accuracy - the safest answer is: in 2025, Temu delivers faster than Shein in Brazil for most orders.

Of course, this can vary depending on your city, the type of product and the time of year. But in general, Temu has delivered faster and with less time variation, as well as offering better tracking and support in case of delays.

See also: Get up to R$100 off with COUPON at Shein; understand how to get it

May 15th, 2025